Receptionist, Administrative​/Clerical

Welcome to the Receptionist role at H&R Block
.

At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high-performing, connected culture where everyone feels like they belong.

We strive to continuously improve our business with a long-term strategy and transformation plan known as Block Next, focusing on innovation, client experience, and sustainable growth.

As a seasonal Client Service Professional/Receptionist
, you will focus on wow clients now and in the future, building relationships and ensuring their needs are met through in-person, phone or virtual interactions.

• High school diploma or equivalent
• Ability to work a flexible schedule and/or in multiple locations
• Sales/marketing experience (preferred)

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best-suited tax professional for their needs
• Schedule clients according to their preferences
• Ensure all client needs are met during service, both in person, over the phone, or virtually
• Maintain office cleanliness and organize resources with team members
• Other duties as assigned

• Experience working in a fast-paced environment
• Previous customer service experience
• Ability to multi-task
• Strong organizational and time-management skills
• Computer proficient, able to use Microsoft Office

At H&R Block, we invest in your total well-being with a variety of benefits:

• Employee Assistance Program with Health Advocate
• Wellbeing program, Better You, to build healthy habits
• Neurodiversity and caregiver support
• Various discounts on everyday items and services
• Additional eligibility benefits:
  Medical Coverage, 401(k) Retirement Savings Plan, Employee Stock Purchase Plan

We are committed to building a Connected Culture marked by trust, care, and inclusivity. You will be immersed in an environment recognized worldwide for its positive workplace culture.

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

• Not Applicable

• Full-time

• Administrative
• Industries:
  Retail