Front Desk Manager

Are you looking for a rewarding leadership opportunity and have previous experience as a front desk agent? We’re hiring a hotel front desk manager to lead our already fantastic team. You’ll be responsible for managing the reception area, supervising front office staff, enforcing hotel policies, and ensuring guest services are exemplary. Applicants should have experience in the hospitality industry, demonstrate a commitment to customer service, and come to work with a positive attitude.

If you have management skills and enjoy providing excellent customer service, apply today!

• Handle the front desk budget and order office supplies as needed
• Manage the hiring, training, and supervision of all front office staff members, and ensure they’re providing exceptional guest service and uphold hotel policies
• Direct front desk operations and ensure customer service meets our high standards for guest satisfaction
• Compile occupancy reports and financial information for the general manager
• Interact with customers both in-person and over the phone, assist with inquiries, and mitigate any guest complaints

• Prior hospitality experience of 1 year is required for this position
• Have superb communication skills, management skills, and multitasking skills
• Must possess a high school diploma or equivalent certification (GED)
• Bookkeeping skills and experience with MS Office a plus
• Over 2 years of experience in office management in the hospitality industry as a front desk supervisor or similar position

$16 - $18 hourly