Help Desk Technician; Hybrid
Listed on 2025-12-31
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IT/Tech
HelpDesk/Support, IT Support
Help Desk Technician (Hybrid) - Riverview, FL
Riverview, FL | Hybrid (In Office 3 Days/Week) | Full Time
Metrohm USA is hiring a Help Desk Technician to deliver top-tier IT support across our growing team. If you're tech-savvy, people-focused, and thrive in a fast-paced environment, this is your chance to make a real impact.
What You'll Do- Lead and resolve help desk tickets (hardware, software, access, connectivity)
- Support both in-office and remote users
- Set up and manage devices, accounts, permissions, and mobile tech
- Maintain servers, virtual machines, and software licenses
- Collaborate with Global IT and assist on special projects
- 2+ years' experience in IT support (50+ users)
- Strong Windows, Active Directory, and Office troubleshooting skills
- Knowledge of VPNs, servers, firewalls, and security tools
- Great communication and problem-solving skills
Work on-site 3 days per week in our Riverview, FL office. Work schedule is Monday-Friday, 8 hours per day.
Additional Requirements- Must successfully complete a pre-employment background check
- Must pass employment and education verification
- Must pass a 10-panel drug screening (including marijuana)
- Medical, dental & vision coverage
- Company-paid life & disability insurance
- 401(k) with company match
- Tuition reimbursement
- Generous paid time off
- Supportive, team-first culture
Metrohm USA is an Equal Opportunity Employer committed to building a diverse and inclusive workforce. We welcome applicants of all backgrounds and identities, including protected veterans and individuals with disabilities.
Ready to join a global leader in scientific innovation?
Apply today at
#Tech Support #ITJobs #Help Desk #Hybrid Work #Metrohm
USA #We Go Beyond
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