Restaurant Operator

• Greet and engage guests to ensure a warm, welcoming atmosphere.
• Resolve guest complaints and handle special requests promptly and professionally.
• Monitor service standards to maintain consistency with brand expectations.
• Support servers, hosts, and bussers during peak hours to ensure smooth service flow.
• Supervise and coach FOH staff (hosts, servers, bussers).
• Conduct pre-shift meetings to review daily specials, goals, and service focus points.
• Train team members on menu knowledge, service etiquette, and company policies.
• Motivate staff and foster a positive work culture that aligns with Eggs Up Grill values.

• Oversee daily FOH operations, including opening and closing duties.
• Create and manage staff schedules, ensuring adequate coverage during peak times.
• Maintain cleanliness and organization of dining areas, restrooms, and entryway.
• Ensure compliance with health, safety, and sanitation standards.
• Monitor daily sales performance and labor costs against goals.
• Manage cash handling, tip distribution, and end-of-day reporting.
• Assist in achieving upselling targets and promoting special menu items.
• Support the General Manager with inventory, ordering, and vendor coordination when needed.

• Act as the liaison between FOH staff and kitchen team to ensure timely and accurate orders.
• Communicate effectively with the General Manager regarding staff performance, guest feedback, and operational needs.
• Assist in execution of special events, catering orders, or promotions.

Customer Service Experience

Training and leading a team of at least 10

Eggs Up Grill is a full service restaurant and is open daily from 6am to 2pm and serves all day breakfast, brunch, and lunch with a lot catering orders. This location is at 3920 US 301 Riverview, Fl 33578 between Falkenburg & 301.