Member Assist Cart Attendant

Overview

Join to apply for the Member Assist Cart Attendant role at Sam's Club
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$16.00/hr - $23.00/hr

We are looking for people who take pride in their work to join our team. You help shape our member’s entire shopping experience by giving them a positive first and last impression.

In the member assist – cart attendant role, you are responsible for ensuring members see a well-kept parking lot which includes helping members with their purchases, and ensure there are carts ready and available. You will also assist our members helping them load their vehicles and support creating a great member experience. This means you are constantly on your feet and on the go.

Rain or shine, sleet or snow, our members count on you.

• You thrive in fast-paced environments
• You’re a multi-tasker at heart
• You keep member satisfaction as your top priority
• You can stand for long periods of time while assisting members quickly and accurately
• You’re a problem solver who tackles obstacles head-on to ensure each task is completed with excellence

• Maintaining a positive attitude by smiling, greeting and thanking members
• Providing exceptional customer service to members across the club as needed, answering any questions they may have
• Maintaining a clean, neat, and member-ready area
• Assisting members with purchasing decisions and locating and organizing merchandise
• Processing member purchases and assisting with payments according to company policies
• Ensuring availability and condition of carts/flatbeds and assisting with transporting items
• Utilizing cart retrieval equipment and ensuring parking lot cleanliness
• Adhering to company policies and ethics, and reflecting Open Door Policy in daily tasks

• Ensure club pickup orders are filled by contacting members to notify when pickup time is delayed
• Inform members when products are unavailable and offer alternatives
• Ensure items are selected and packaged according to company policies and procedures; resolve member issues and concerns
• Promote the company’s products and services; support safety and cleanliness of the facility
• Support safety by conducting safety checks and reporting unsafe situations

• Health benefits include medical, vision and dental coverage
• Financial benefits include 401(k), stock purchase and company-paid life insurance
• Paid time off benefits include PTO and/or PPTO for vacation, sick leave, holidays, or other purposes; amount depends on job classification and length of employment
• Other benefits include disability coverage, company discounts, and leave programs

The above information indicates the general nature of work performed in this role. The full job description can be provided as part of the hiring process.

Primary location: 10385 Big Bend Rd, Riverview, FL , United States