Preventive Maintenance; PM Service Technician - Power Systems

Position: Preventive Maintenance (PM) Service Technician - Power Systems

Preventive Maintenance (PM) Service Technician - Power Systems

Conducts all assigned work in a safe manner, adhering to applicable safety, environmental and contamination control policies, procedures and regulations. Wears proper personal protective equipment.

Responsibilities

• Perform preventive maintenance including changing engine fluids, filters, lubricating and cleaning components/parts, and starting equipment to test performance.
• Make minor adjustments and repairs to equipment and supporting systems in the field.
• Supply all required information, supporting documentation, and photos to the Preventive Maintenance Dispatcher and Service Estimator for repairs and additional services identified during scheduled preventive maintenance visits.
• Maintain personal company service literature, stay aware of technical changes in the industry, maintain required tools, and attend training sessions as required.
• Work neatly and orderly, adhering to contamination control guidelines and constantly look for ways to improve work methods, area, and safety standards.
• Maintain a flexible schedule to work nights and weekends as required.
• Complete all required documentation to be provided to the customer and PM Dispatcher.
• Perform other duties as assigned.

Essential Job Competencies

• Safety – Supports, encourages and follows safe work behavior, considers safety paramount in the workplace.
• Job Specific Skills – Demonstrates required depth and mastery of job knowledge and skills, applies them to resolve job-related challenges.
• Communication – Uses active listening, conveys information effectively, and keeps stakeholders informed to avoid surprises.
• Takes Initiative – Resolves issues without direction, seeks input, makes decisions timely and assertively when needed.
• Customer Oriented – Demonstrates concern for meeting customer needs, responds quickly and effectively, maintains a positive manner.
• Results Oriented – Strong sense of urgency, remains focused, uses efficient methods to achieve tasks on time while maintaining quality.
• Adaptability – Adapts to changing business needs and work responsibilities, recovers quickly from setbacks.
• Personal Development – Takes responsibility for learning and development, seeks growth opportunities.
• Credibility – Reliable and trustworthy, follows instructions and policies, is honest and punctual.

Education And Experience

Formal Education – High School diploma or GED.

Experience – 1-2 years of relevant work experience.

Required / Credentials

• Ability to comprehend written material and communicate effectively.
• Valid driver's license.

Not Required But Highly Desired Criteria

• Proficiency in Microsoft Office and dealer software programs.
• Technical knowledge of the company's products.

Updating of Knowledge

Job requirements change requires re‑training every 1–2 years.

Responsibility for Change, Innovation, Overall Improvement, and/or Effectiveness

• Problem Solving – Requires problem‑solving ability; guidance may not always be available.
• Creativity – Requires some creativity to generate solutions or improve effectiveness within established boundaries.
• Autonomy – Assignments allow discretionary decision making and prioritizing within established parameters.

Working Environment

• Stress Load – Regular exposure to 20–80% of the time.
• Workload Fluctuation – Frequently involves changes in priorities, complexity and/or quantity of work.
• Work Schedule – Scheduled during regular business hours; frequent nights, holidays, weekends.

Organizational Impact

A person’s performance in this job has considerable immediate impact on expense, efficiencies or achievement of overall department objectives.

Supervisory Responsibility

Job has no subordinates; may work independently or as part of a team.

Physical Demands

• NA – Not Applicable
• O – Occasionally (up to 3 hours/day)
• F – Frequently (3‑6 hours/day)
• C – Constantly (6‑8 hours/day)
• Climbing – F
• Balancing – O
• Stooping – O
• Kneeling – F
• Crouching – F
• Crawling – O
• Reaching – F
• Standing – C
• Sitting – F
• Walking – C
• Feeling – O
• Fingering – F
• Grasping – F
• Repetitive Motion – F
• Talking – C
• Hearing – C
• Pushing (up to 25 lbs.) – F
• Pulling (up to 25 lbs.) – F
• Lifting (up to 25 lbs.) – F
• Pushing (26‑50 lbs) – O
• Pulling (26‑50 lbs) – O
• Lifti…