Field Service Technician III - Air Compressor

Overview

Primary Job Role
Conducts all assigned work in a safe manner, adhering to all applicable safety, environmental and contamination control policies, procedures and regulations. Wears proper personal protective equipment.

• Attends and successfully completes required technician training classes. Maintains high awareness of applicable technical changes in the industry.
• Maintains necessary set of tools required for job performance to diagnose, disassemble and assemble components to manufacturer’s specifications.
• Performs designated repairs on customer or company-owned equipment including, but not limited to, mechanical, electrical, hydraulic troubleshooting, maintenance and repair with lower level troubleshooting.
• Works in a neat and orderly fashion, continually seeks ways to improve methods of work, work area, and safety standards; maintains field service truck in proper condition by following contamination control guidelines and performing general maintenance duties.
• Inspects components to ensure maximum parts reuse to control repair costs. Completes required documentation using appropriate software to document repairs performed on equipment and accounting for repair times.
• Monitors job expenses versus repair estimates and informs the supervisor of any cost overrun prior to job completion.
• Approaches work positively, supports the work team, and contributes to timely task completion while maintaining safety and quality.
• Performs other duties as assigned.

• Safety fully supports, encourages and follows safe work behavior, prioritizing safety in the workplace.
• Job Specific Skills demonstrates the depth and mastery of knowledge and skills identified in the Learning Management System (LMS) and other applicable sources; applies job-specific knowledge to resolve challenges. Refer to LMS for training requirements.
• Communication uses active listening, clear messaging, and ensures others are kept informed; verifies effective communication and avoids surprises.
• Takes Initiative takes appropriate action to resolve issues without direction; engages others for perspectives; makes timely decisions, including in difficult or ambiguous situations.
• Results Oriented maintains urgency to achieve results, identifies efficient methods, and adapts schedules to meet goals without sacrificing quality.
• Confidence and Drive pursues tasks with a can-do attitude and follows through to completion.
• Adaptability adapts to changing needs and priorities, recovers quickly from setbacks, and seeks new ways to achieve goals.
• Credibility acts responsibly, reliably, and confidentially; punctual and adheres to instructions, policies, and procedures.
• Personal Development actively pursues learning and growth opportunities relevant to the job.

In 1962, Ring Power Corporation became a full-line Caterpillar dealer in North Florida, and later expanded its authorized territory to include Central Florida. Ring Power Corporate headquarters in St. Augustine oversees the operations of 18 branch locations throughout Florida, with regional facilities in Tampa and Orlando and service facilities in Pompano. Ring Power also operates facilities outside Florida to serve specialized industries and customers.

The company emphasizes customer service and ongoing employee training. Currently, more than 2,300 employees at 20+ locations work to provide high-quality construction equipment and service.

• Formal Education High School diploma or GED
• Experience 1-2 years
• Required / Credentials Able to comprehend written material and communicate orally and in writing with employees and customers.
• Not Required But Highly Desired Criteria Proficient in the use of a computer, Microsoft Office products and relevant Dealer software programs.
• Updating of Knowledge Job requirements frequently change requiring re-training once or more per year.

• Problem Solving Job requires problem solving ability; guidance may not always be available.
• Creativity Some creativity to generate solutions or improve effectiveness within established boundaries.
• Autonomy Job is regularly monitored with some…