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Lead Production Support Specialist

Job in Riverwoods, Lake County, Illinois, USA
Listing for: ITSMF
Full Time position
Listed on 2026-10-05
Job specializations:
  • Business
    IT Specialist
Salary/Wage Range or Industry Benchmark: 100000 - 140000 USD Yearly USD 100000.00 140000.00 YEAR
Job Description & How to Apply Below
Lead Production Support Specialist

As part of the EMV Certification Platform team within Capital One’s Testing & Certification organization, you will lead the end-to-end management, stability, and evolution of critical certification platforms that support EMV chip and mobile technologies. In this role, you’ll drive platform strategy, development, reliability and performance while enabling faster, scalable certification processes.

The Lead Production Support Specialist holds full accountability for the platform development lifecycle, operational stability, and evolution of their assigned EMV chip and mobile certification cloud platform(s). This dynamic role requires a dual focus, seamlessly balancing platform operational performance with platform transformation. The Platform Owner acts as the primary point of contact for their platform, working closely with internal stakeholders, cross-functional teams, and vendors to drive reliable, scalable, and high-quality business outcomes.

Core Responsibilities:

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