Principal Product Readiness Manager

Principal Payment Product Readiness Manager

The Principal Payment Product Readiness Manager is responsible for creating Go-to-Market (GTM) strategies to support product adoption for consumer and commercial issuing solutions. This individual applies the GTM framework and works across multiple stakeholder groups to generate solutions that satisfy the ever-changing payments ecosystem, supporting internal and external clients—including client-facing teams, issuers, merchants, acquirers, digital enablers and payment providers—in a global environment.

• Lead the creation of Go-to-Market strategies and plans to drive product adoption.
• Lead and facilitate meetings with key stakeholder groups to gather requirements, gain internal alignment on go-to-market program development, and ensure executional delivery.
• Support product positioning in the market by incorporating relevant marketing strategies.
• Drive the creation of internal and external content for product education, awareness, marketing, training, general information, and implementation to boost adoption, growth, and retention.
• Utilize industry, market, and product expertise to proactively educate teams on market developments, emerging themes, and potential partnership opportunities.
• Provide consistent communication to client-facing teams regarding product positioning, education of products, industry trends, and exploration.

• High School Diploma, GED or equivalent certification.
• At least 5 years of payments industry experience in product go-to-market, technology, operations, customer service, marketing, finance, or communications.

• Bachelor's Degree in Business, Finance, Information Technology, Communications or Marketing.
• 6+ years of payments industry experience in product go-to-market, technology, operations, customer service, marketing, finance, or communications.
• SAFe (Scale Agile Framework) certification.
• Experience with SQL, Teradata or Splunk.
• Experience launching products or technical services, including success in a global environment.

• Chicago, IL: $138,100 - $157,700
• Riverwoods, IL: $138,100 - $157,700

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including to the extent applicable, Article 23‑A of the New York Correction Law, San Francisco, California Police Code Article 49, Sections , New York City’s Fair Chance Act, Philadelphia’s Fair Criminal Records Screening Act, and other applicable federal, state, and local laws and regulations concerning criminal background inquiries.