Collections Representative

Responsibilities

• Evaluateall documents in collection portals through all governmental payment methods.
• Submit the requested documents as per the government regulation to ensure seamless process.
• Follow up and ensure timely collection of Accounts receivables and escalated to line manager when needed.
• Plan&report weekly/monthly&yearly forecast.
• Follow-up for collection of payment.
• Collect and analyze data, market conditions& customer feedback; submit them to line manager.
• Identify customers’ complaints& inquiries and resolve ineffective manner.
• Prepare a variety of status reports including activity, closings, follow-up, and adherence to goals.
• Archiving management for all documents related/ Maintain record of all clients past payments
• Respond to inquiries from clients to provide information about their accounts or services offered by the company
• Manage all outstanding balances for client payments and reconcile all invoices for accounts receivables.

• Bachelor’s degree in Accounting, Business Administration, or a related field (preferred)
• Proficiency in MS Office applications
• Good command of English (reading and writing)