Senior Accounts Receivable Accountant

The Senior Accounts Receivable Accountant is responsible for managing the end-to-end accounts receivable process, ensuring accurate recording and reconciliation of customer balances, timely collection of outstanding receivables, proper cash allocation, and effective management of aged debt.

The role works closely with Finance, Business, Operations, and clients to resolve outstanding balances, improve working capital performance, and maintain strong financial controls.

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As a global professional services firm, Aon’s Health & Benefits team helps clients design, implement, and manage employee benefit programs that support workforce well-being, manage costs, and strengthen employer value propositions through data-driven insights and market-leading solutions.

• Manage and monitor the Accounts Receivable ledger and ensure customer balances are accurate and up to date.
• Perform regular reconciliation of customer accounts and investigate discrepancies.
• Review outstanding receivables and ensure appropriate follow-up actions are taken.
• Resolve complex AR-related issues in coordination with internal stakeholders and customers.
• Ensure AR transactions, adjustments, credit notes, and write-offs are properly supported and recorded.

• Monitor customer aging and actively follow up on overdue balances.
• Prepare and review AR aging reports and identify high-risk or significantly overdue accounts.
• Coordinate with business teams and customers to resolve collection issues and disputes.
• Maintain clear action plans for overdue balances and elevate critical items when required.
• Support initiatives to reduce overdue receivables and improve DSO and working capital.
• Ensure incoming customer payments are identified and accurately allocated against outstanding invoices.
• Monitor unidentified and unallocated cash and ensure timely resolution.
• Reconcile customer receipts with bank transactions and accounting records.
• Investigate payment discrepancies and coordinate corrective actions.
• Coordinate with relevant teams to ensure timely and accurate customer invoicing.
• Investigate billing discrepancies and support correction of invoices where required.
• Ensure supporting documentation is available for invoices and customer balances.
• Follow up on billing issues that may delay collections.

• Perform AR-related month-end and quarter-end closing activities.
• Prepare AR reconciliations, aging reports, and supporting schedules.
• Ensure AR balances are reconciled to the General Ledger.
• Provide explanations for significant movements and aged balances.
• Support bad debt and expected credit loss assessments by providing accurate aging and collection information.
• Support management reporting related to collections, receivables, and working capital.

• Ensure AR activities comply with company accounting policies and internal control requirements.
• Maintain complete supporting documentation and audit trails.
• Support internal and external audits by providing AR schedules and supporting documents.
• Identify control gaps and recommend process improvements.
• Ensure timely resolution of reconciliation and audit issues.

• Work closely with Finance, Business, Operations, Treasury, and other relevant teams.
• Maintain professional communication with customers regarding outstanding balances, invoices, and payments.
• Provide regular updates to management on significant overdue balances and collection risks.
• Support and guide junior AR team members when required.

• Bachelor’s degree in accounting,…