Planning, Administrator - Analyst

Profile Summary

We are hiring for an administrator for our Planning team to support with general administrative tasks.

To support the Head of Administration in the effective delivery of administrative operations across MRHQ, including general affairs, HR administration, facility management, and operational support. The role will provide day-to-day administrative and coordination support while developing knowledge of internal processes to ensure continuity and sustainability of the Administration function.

• Support day-to-day administrative operations, including documentation, record keeping, and coordination with internal teams.
• Assist in managing office facilities, vendor coordination, and workplace services.
• Support logistics for business travel, meetings, and visitor management.
• Assist in managing transportation arrangements for senior staff, where required.
• Support facility management and IT matters with the Head of Administration and relevant departments.
• Support business continuity and crisis management activities (e.g. maintaining contact lists, coordination support).

• Maintain and update employee records, ensuring accuracy and confidentiality.
• Support onboarding and offboarding processes, including documentation and system updates.
• Assist in maintaining attendance records and supporting payroll input preparation.
• Support administration of employee benefits (e.g. medical insurance, visas, accommodation).

• Assist with petty cash management and administrative expense tracking.
• Support processing of invoices and payments in line with company policies.
• Provide administrative support for budget tracking and reporting activities.

• Support the Head of Administration in maintaining documentation aligned with governance requirements.
• Assist with regulatory, audit, and compliance-related administrative tasks when required.

• Support administrative projects and ad-hoc tasks assigned by the Head of Administration.
• Assist in process improvement initiatives to enhance efficiency within the Administration function.
• Participate in knowledge transfer activities to build capability within the team.

• Bachelor’s Degree or equivalent
• Great organisational and time management skills
• Excellent communication skills
• Strong numerical and analytical skills
• Customer-centric career experience
• Demonstrable ability to innovate, support change and problem solve
• Collaborative nature to contribute to a successful team performance
• Sound knowledge of the Banking Industry
• High level of computer literacy and skills in data manipulation / presentation
• Language skills – English and Arabic (essential)