Secretary, Administrative​/Clerical

Purpose of the Role
Provide administrative and organizational support to the management, coordinate appointments, correspondence, and meetings, ensuring daily operations run efficiently and with confidentiality.

Duties and Responsibilities

• Organize appointments and meetings, and prepare the agenda when needed.

• Answer calls and welcome visitors, and direct inquiries to the appropriate party.

• Prepare correspondence, reports, and meeting minutes, and file them.

• Organize paper and electronic files and records, and update them.

• Follow up on administrative tasks and assignments and coordinate accordingly.

• Arrange travel bookings, meetings, and hospitality when needed.

• Handle information and documents with confidentiality and professionalism.

• Perform other related office and administrative tasks.

Qualifications and Requirements

• A relevant qualification in secretarial work or administration, or a related field.

• Previous experience in administrative work or secretarial duties is an advantage.

• Proficiency in using office computer programs and email.

• Good organizational, communication, and customer service skills.

• Accuracy, tact, the ability to prioritize, and maintain confidentiality.

• Proficiency in English is required for both speaking and writing.

Performance Indicators

• Accuracy in organizing appointments, meetings, and correspondence.

• Speed in completing requests and administrative tasks.

• Quality of filing documents and ease of retrieving them.

• Adherence to deadlines and maintaining the confidentiality of information.