Receptionist | Head Office

We are looking for a professional and organized Receptionist to join the Head Office team in Riyadh, Saudi Arabia
. The Receptionist will manage front desk operations, meeting room scheduling, visitor services, administrative support, tenant requests, complaints, and office shipments.

The role serves as an important point of contact for visitors, tenants, building occupants, and internal departments
, ensuring a professional reception experience and smooth day-to-day office operations.

The successful candidate should have strong communication, organization, customer service, and administrative skills, with the ability to manage multiple requests efficiently in a busy office environment.

• Manage daily Head Office reception operations and ensure a professional and welcoming front desk environment.
• Greet visitors, guests, tenants, and building occupants in a courteous and professional manner.
• Register visitor information in the visitor log and issue access cards when required.
• Provide visitors with appropriate directions, access information, and meeting instructions.
• Respond to telephone calls, inquiries, and requests professionally.
• Ensure reception procedures are followed consistently.

• Manage the scheduling and reservation of meeting rooms and conference rooms
  .
• Coordinate meeting room bookings and monitor availability.
• Ensure meeting rooms are properly prepared before scheduled meetings and conferences.
• Monitor meeting room usage and support efficient allocation of office facilities.
• Coordinate with relevant teams when additional meeting or conference support is required.

• Serve as a primary contact for tenants and building occupants regarding meeting rooms and building-related services.
• Provide general administrative assistance to employees, visitors, and tenants.
• Receive and respond to inquiries, service requests, and complaints.
• Follow up on requests and keep visitors or tenants informed about the progress of their requirements.
• Coordinate with internal departments to ensure requests are handled efficiently.

• Receive complaints through telephone, email, and other communication channels.
• Understand the nature of complaints and coordinate with the appropriate department for resolution.
• Follow up on outstanding issues and ensure timely responses.
• Maintain a professional approach when handling customer and tenant concerns.
• Support a positive visitor and tenant experience.

• Coordinate with different departments, divisions, sections, and support teams to ensure seamless service delivery.
• Communicate relevant visitor, tenant, meeting room, and facility requirements to the appropriate teams.
• Support internal teams with administrative and reception-related requirements.
• Maintain effective communication to ensure smooth office operations.

• Manage the sending and receiving of DHL shipments and office parcels
  .
• Ensure shipment information is entered accurately into the relevant systems or records.
• Coordinate with recipients regarding incoming deliveries.
• Contact receivers and provide shipment or delivery updates when required.
• Ensure parcels are received, recorded, and delivered to the correct recipients promptly.
• Maintain appropriate records of outgoing and incoming shipments.

Candidates applying for Receptionist Jobs in Saudi Arabia should have:

• Strong front desk and customer service skills.
• Excellent verbal and written communication abilities.
• Good administrative and organizational skills.
• Professional and courteous approach to visitors, tenants, and employees.
• Ability to manage meeting room schedules and multiple administrative requests.
• Good problem-solving and coordination skills.
• Ability to handle complaints professionally and elevate complex issues when required.
• Basic knowledge of office equipment and administrative systems.
• Ability to maintain accurate records and employee or visitor information.
• Good time-management skills and attention to detail.
• Ability to work effectively with different departments and teams.

To qualify for this Receptionist position in Riyadh, Saudi Arabia
, candidates should have:

• A Diploma in Administration or a related field
  .
• 2-4 years of relevant work experience
  .
• Previous experience in reception, front office, administration, customer service, or office coordination is beneficial.
• Experience…