Merchant Onboarding Specialist
Job in
Riyadh, Riyadh Region, Saudi Arabia
Listed on 2026-10-31
Listing for:
Consult Pro
Full Time
position Listed on 2026-10-31
Job specializations:
-
Administrative/Clerical
-
Business
Job Description & How to Apply Below
A reputable financial technology company is seeking a high-caliber Merchant Onboarding Specialist to own the verification of every new merchant account, reviewing Commercial Registration documents and Ultimate Beneficial Owner declarations before go-live.
Key Responsibilities- Review Commercial Registration (CR) documents for accuracy and validity
- Confirm business details match official registry records
- Maintain organized documentation records for every merchant reviewed
- Review Ultimate Beneficial Owner (UBO) declarations and ownership structures
- Identify incomplete or inconsistent ownership disclosures
- Escalate complex ownership structures for further review
- Flag high-risk merchant profiles to the Compliance team
- Request additional documentation from merchants when gaps are found
- Track outstanding document requests through to resolution
Manage the merchant onboarding queue against agreed SLA targets - Keep onboarding records updated in the case management system
- Communicate onboarding status clearly to merchants and internal stakeholders
- Bachelor's degree in Business, Finance or a related field
- 2–4 years in merchant onboarding, KYB (Know Your Business), or operations compliance at a payments company, bank or fintech
- Hands-on experience reviewing CRs and UBO declarations is required
- Working knowledge of regional business registries
- Understanding of basic KYB and AML red flags
- Comfort managing high onboarding volume under SLA pressure
- Ability to identify inconsistencies in documentation without guidance
- Onboarding and case management platforms
- Excel for tracking and reporting
- Microsoft Office and Google Workspace
- Very good English and Arabic
- Pay close attention to detail when reviewing documents
- Stay organized and manage a high volume of cases without delays
- Experience with UAE or GCC commercial registries specifically
- KYB software experience
- Experience working in a startup or scale-up delivery environment where processes are still being built
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