Operations Reporting Officer

Provide reporting and coordination support to all departments within the Operations Sector by collecting reviewing consolidating and presenting operational updates reports and executive information to support management oversight and decision‑making The role is responsible for maintaining reporting schedules tracking decisions and assigned actions following up on outstanding items and highlighting delays or matters requiring attention The position reports to the assigned line manager with reports and escalations communicated through the established reporting line

Maintain the reporting calendar communicate departmental input requirements and submission deadlines and follow up on submissions using approved templates Collect updates on operational activities initiatives and assigned actions Check submissions for completeness and consistency with previous updates and resolve gaps or discrepancies with the responsible department Prepare weekly reports and executive briefings covering key developments completed activities upcoming deadlines reasons for delays and decisions required Prepare and update action trackers and meeting presentations using approved information clearly identifying data sources and the date of the latest update Maintain a consolidated register of decisions and directives recording the responsible owner target completion date and status Confirm closure with the responsible department and retain supporting documentation Follow up with departments on commitments and deadlines and escalates delays or delivery issues to the Chief Operating Officer including the responsible department s explanation and the action required Coordinate agendas for progress review meetings compile supporting materials prepare meeting minutes and circulate approved records to the relevant participants Maintain organized records of reports minutes and follow-up correspondence applying version control and approved access permissions to support retrieval and traceability

Request information updates and supporting documents relating to approved reports and assigned actions Return incomplete or inconsistent submissions responsible department for clarification or correction Flag overdue actions and unverified information and escalates delays or delivery issues to the Chief Operating Officer including the responsible department s explanation and the action required Prepare draft reports minutes and follow-up correspondence for review and approval before formal circulation Each department remains accountable for the accuracy of its information the interpretation of its results and the delivery of its assigned actions The Reporting Coordinator checks consolidates presents and tracks this information The Performance and Transformation function remains responsible for defining performance indicators establishing measurement methodologies and conducting specialist performance analysis

• Reporting Timeliness Submit 100 of scheduled reports within agreed deadlines
• Reporting Accuracy Maintain at least 95 accuracy and completeness of submitted reports
• Action Tracker Updates Update 100 of action trackers within the agreed reporting cycle and follow up on outstanding actions
• Follow-up amp Escalation Flag and escalates 100 of overdue actions and significant reporting gaps within agreed timelines
• Meeting Minutes Submit 100 of draft meeting minutes within two business days of the meeting

Qualifications:

Bachelor s degree in business administration, Management Information Systems, or a related discipline.

Experience:

0 2 years of relevant experience in sports or operations Knowledge and

Skills:

Proficiency in preparing reports and correspondence in Arabic, with the ability to work professionally in English. Proficiency in Microsoft Excel, PowerPoint, and Word, as well as document-sharing and task-tracking tools. Familiarity with data visualization tools, such as Power BI, is preferred.