More jobs:
RMA Technician
Job in
Riyadh, Riyadh Region, Saudi Arabia
Listed on 2025-12-07
Listing for:
SmartPlus
Full Time
position Listed on 2025-12-07
Job specializations:
-
Automotive
Electronics Technician, Electrical Engineering
Job Description & How to Apply Below
- Perform functional tests of the company’s board and system-level products.
- Test and troubleshoot board failures as required.
- Provide detailed symptom descriptions for failures uncovered during the functional tests to assist in component-level troubleshooting.
- Follow all applicable work instructions to perform testing and repair processes.
- Replace or fix hardware components as needed.
- Follow and improve RMA procedure as per company and vendor policy.
- Discuss problems (technical and process) encountered while testing/troubleshooting with supervisor and engineering staff and recommend solutions to improve work efficiency.
- Escalate product and process issues to management and help with problem resolution.
- Follow all company, safety, and production procedures and regulations and maintains a clean and orderly workstation.
- Communicate RMA updates to the sales team.
- Keep records for RMA requests and detailed reports for each one.
- Make sure to meet the service level required by the company.
- Using test instruments like Multimeter, Oscilloscope, Power Supplies, etc.
- Perform board soldering and faulty component identifying and replacement.
- Networking Knowledge is required.
- Low current systems experience such as CCTV, Access control, Alarm systems, and smart home.
- Reading and understanding schematics, datasheets, and written work instructions.
- Ability to handle job stress and interact effectively with others in the workplace.
- Ability to carry out detailed written and oral instructions.
- Minimum electronics certification from accredited two-year technical or four-year Engineering school
- Good command of the English language:
Ability to read, write and speak English well.
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