Technician, After Sales

This role is responsible for performing diagnostic servicing routine maintenance and repair services under direct supervision This position contributes to customer satisfaction by helping ensure vehicles are serviced efficiently safe and in alignment with CEER s standards

Perform vehicle diagnostics to identify analyze and resolve complex mechanical and electrical issues repairs on various vehicle systems including high-voltage and low-voltage components using industry standard diagnostic tools and software Execute mechanical repairs including brake system maintenance suspension adjustments tire services and drivetrain repairs to support optimal vehicle performance Perform routine maintenance tasks carry out regular maintenance such as brake tire and suspension servicing as well as warranty-related repairs Utilize diagnostic tools amp software operate specialized diagnostic equipment and computer-based systems to identify and resolve technical issues efficiently Collaborate with service advisors to explain diagnostic results recommend repairs and provide accurate time estimates Efficiently and accurately complete servicing and repair tasks including documenting work performed parts used and Labor time Perform quality control inspections on completed repairs to verify the accuracy and functionality of work performed Maintain a professional and customer-focused attitude addressing customer concerns and providing excellent service Collaborating closely with the Parts Department to ensure timely ordering tracking and availability of all required components Stay updated with the latest technical information service bulletins and equipment manufacturer guidelines to ensure accurate and efficient servicing and repairs Continuously identify opportunities for process improvements and participate in problem-solving initiatives Ensure safety amp compliance follow all safety protocols including PPE usage and comply with company environmental and health regulations Maintain a clean and organized work area ensuring proper handling and storage of tools and equipment

Saudi:
Technical Diploma Expat:
Technical Diploma in Automotive Service Technology or Auto Electrical Technology from a recognized college or technical school

Saudi: 2 Years Minimum in a relevant field in automotive diagnostics, servicing and repairs or any relevant field. Expat: 8 Years Minimum of hands-on experience in automotive diagnostics, servicing and repairs is required.