Key Account Manager- Events & Expo

Position Overview

The Key Account Manager – Events & Expo is responsible for managing and developing long‑term relationships with high‑value clients in the events, exhibitions, trade shows, conferences, and corporate activation sectors.

• Client Relationship Management – Serve as primary point of contact, build strong relationships and ensure satisfaction.
• Conduct meetings, presentations, and follow‑ups; understand client objectives and deliver solutions.
• Business Development & Revenue Growth – Identify new opportunities, prepare proposals, achieve revenue targets, provide forecasts and market insights.
• Project Coordination & Execution – Coordinate with production, design, operations, and logistics teams; monitor timelines, budgets, and deliverables; attend site visits and event days; ensure approvals and documentation.
• Key Account Growth & Strategy – Develop account plans to expand portfolio, conduct market and competitor analysis, support marketing and networking activities.
• Contract & Financial Management – Negotiate pricing and payment terms, ensure timely invoicing and collection, coordinate financials with finance department.
• Reporting & Documentation – Maintain CRM/ERP records, prepare weekly reports and visit logs, document client feedback and improvements.

• Bachelor's degree in Business, Marketing, or Events.
• 3–7 years of experience in events/exhibitions.
• Strong understanding of event production and operations.
• Excellent negotiation and communication skills.
• Ability to manage multiple projects.
• Proficient in MS Office and CRM systems.
• Key Skills &
  
  Competencies:
  
  Client Management, Sales & Negotiation, Project Coordination, Strategic Account Development, Time Management, Problem Solving, Communication & Presentation.

• Office‑based with client meetings and site visits.
• Available during event build‑up and dismantling.
• Flexible hours during peak periods.

• Monthly revenue.
• Client retention.
• New accounts.
• Project satisfaction score.
• Profitability.
• Payment collection timeline.
• Proposal accuracy.

Mid‑Senior level

Full‑time

Other

IT Services and IT Consulting