Strategic Account Director

Job Overview

Classera has entered into a long-term, strategic partnership with a Saudi government entity to design, deploy, and scale a global digital training ecosystem dedicated to Islamic Halal standards. This initiative is not a single project or market rollout; it is a multi-year, multi-country transformation program with implications across education, compliance, workforce enablement, and international institutional collaboration.

Core Accountability Statement

• All contractual, technical, and strategic commitments to the partner are delivered to standard, on time, and at scale
• The Halal training platform evolves in alignment with partner objectives, regulatory requirements, and global deployment needs
• Classera’s internal teams operate in lockstep toward a unified execution roadmap
• The partnership expands internationally in a structured, commercially viable, and reputationally sound manner
• Financial outcomes under the revenue-share model are accurately tracked, reported, and optimized
• Program ownership and partnership leadership

Key Leadership Responsibilities

• Act as the primary owner of the partnership governance model, ensuring clarity in decision-making, escalation, and accountability
• Develop and maintain a deep understanding of the partner’s long-term vision, regulatory mandate, implementation roadmap, and success metrics
• Establish trusted, high-credibility relationships with senior government stakeholders, including C-level sponsors, program leaders, and operational counterparts
• Lead structured governance forums such as quarterly business reviews, annual strategic planning cycles, and executive performance readouts
• Translate partner expectations into executable internal plans and ensure alignment across Classera leadership

Platform Delivery, Customization & Technical Oversight

• Own end-to-end accountability for all platform-related commitments made under the partnership agreement
• Oversee platform customizations aligned to Halal training requirements, certification workflows, and regional compliance needs
• Deliver feature enhancements required to support scalability, reporting, content localization, and institutional onboarding
• Manage technical integrations with partner systems, regulatory databases, or third-party platforms where applicable
• Implement white-labeling, branding, and user experience adaptations aligned with government and cultural expectations
• Work closely with engineering, product management, and PMO functions to validate feasibility, timelines, and delivery sequencing

Global Expansion & Business Development Enablement

• Identify priority Islamic and emerging markets where the Halal training platform can be deployed
• Collaborate with Classera’s regional sales leaders, partnership teams, and local representatives to position the solution effectively
• Support market entry strategies, pilot program launches, and executive-level engagements with prospective stakeholders
• Facilitate introductions and relationship development with ministries, regulators, NGOs, Islamic organizations, and private Halal institutions
• Contribute to proposal development, solution design, and commercial structuring for new markets

Internal Cross-Functional Orchestration

• Coordinate efforts across Product, Engineering, Customer Success, Support, PMO, Marketing, and regional Sales teams
• Establish clear internal governance rhythms, including weekly or bi-weekly execution reviews
• Ensure all internal stakeholders understand the strategic importance, timelines, and expectations associated with the partnership
• Resolve conflicts in prioritization, resourcing, or sequencing through influence rather than authority

Financial Performance & Revenue Share Governance

• Monitor revenue performance linked to the Halal training initiative
• Track operational and commercial metrics such as number of institutions onboarded, volume of courses delivered, platform adoption and utilization rates, and gross and net revenue generated
• Prepare structured financial and operational reports for both Classera leadership and the partner entity
• Ensure transparency, accuracy, and auditability of revenue-share calculations

Operational Excellence & Scalable Execution

• Document best…