Demand Planning Manager

The Demand Planning Manager will lead demand forecasting and planning activities for an electronics business serving B2B and B2C channels, including retail, e-commerce, key accounts, and project-based sales. The role ensures accurate forecasts, optimal inventory levels, and strong alignment between sales, marketing, and supply chain teams in a fast-paced electronics environment.

Demand Forecasting & Planning

• Develop and manage demand forecasts at SKU, category, channel (B2B & B2C), and customer level.
• Analyze historical sales, market trends, product life cycles, promotions, and seasonality.
• Incorporate inputs from project pipelines (B2B) and promotional calendars (B2C) into forecasts.
• Manage forecasts for new product introductions (NPI) and end-of-life (EOL) products.

S&OP / Cross-Functional Alignment

• Lead and drive the S&OP / IBP process in coordination with Sales, Key Accounts, Marketing, Finance, and Supply Planning.
• Align demand plans with commercial targets, promotions, pricing strategies, and project commitments.
• Provide clear visibility of demand risks and opportunities to senior management.

Inventory & Supply Optimization

• Ensure optimal inventory levels across warehouses, distribution centers, and retail/e-commerce channels.
• Balance service levels with inventory investment to avoid stock-outs, excess stock, and obsolescence critical for electronics products.
• Work closely with supply planning, procurement, and logistics teams to manage lead times and allocations.

Reporting & Performance Management

• Track and report key KPIs such as forecast accuracy, bias, fill rate, inventory turnover, and aging stock.
• Prepare demand reviews and performance dashboards for leadership.
• Recommend corrective actions to improve forecast accuracy and inventory health.

Systems & Process Improvement

• Utilize ERP and planning systems (e.g., SAP S/4
  
  HANA, Salesforce or specialized planning tools).
• Drive continuous improvement initiatives in forecasting methodologies and data quality.
• Support digital transformation and automation initiatives within demand planning.

Digital Transformation & Automation

• Lead the adoption and integration of advanced digital tools and technologies to enhance demand planning processes.
• Champion automation initiatives to streamline data collection, forecasting, and reporting workflows.
• Collaborate with IT and analytics teams to implement AI/ML-driven forecasting models and digital solutions.

KPI Tracking & Performance Analytics

• Design, implement, and maintain robust KPI tracking systems to monitor demand planning effectiveness.
• Ensure real-time visibility of key metrics such as forecast accuracy, inventory health, service levels, and supply chain responsiveness.
• Analyze KPI trends and generate actionable insights for continuous process improvement.
• Lead, mentor, and develop demand planning team members.
• Standardize planning processes, templates, and documentation across the organization.

Qualifications & Experience

• Bachelor’s degree in supply chain, Business, Statistics, or a related field.
• 10 years of demand planning or forecasting experience, preferably in Consumer Appliances.
• Proven experience handling B2B (projects, key accounts) and B2C (retail, e-commerce) demand.
• Strong understanding of product life cycles, fast-moving SKUs, and obsolescence risks.
• Advanced Excel skills and strong analytical capabilities.
• Professional certifications (CPIM, CSCP) are a plus.
• Strong analytical and forecasting skills.
• Commercial awareness and financial acumen.
• Stakeholder management across sales, marketing, and operations.
• Problem-solving and decision-making ability.
• Ability to work under pressure in a dynamic electronics market.
• Excellent communication and presentation skills.

Key Performance Indicators (KPIs)

• Forecast accuracy and bias
• Inventory turnover and aging stock reduction
• Service level / fill rate
• Stock-out and excess inventory reduction

Seniority Level

Mid‑Senior level

Employment Type

Full-time

Job Function

Supply Chain and Strategy/Planning

Industries

Retail and Retail Appliances, Electrical, and Electronic Equipment

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