Process Documentation & Workflows Manager/Sr. Manager - Engagement
Listed on 2026-01-03
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Business
Business Systems/ Tech Analyst, Operations Manager
Process Documentation & Workflows Manager/ Sr. Manager - 1-Year Engagement
Riyadh, KSA
Location: Riyadh, KSA.
Years of
Experience:
minimum 6 years of experience, including at least 3 years in a Big‑4 firm.
Project Duration: 1 year.
Working Arrangement: on‑site.
Language Requirements: Fluency in Arabic & English (written and spoken).
This role is responsible for leading the design and enhancement of business processes, operating models, and standard operating procedures within government revenue optimisation and transformation programmes. The position focuses on standardising workflows, developing policies and guideline manuals, and translating analytical insights into practical, scalable process improvements, while working closely with stakeholders to validate and implement new procedures across government entities.
Key Requirements- Minimum 6 years of experience, including at least 3 years in a Big‑4 firm.
- Strong capability in process design, SOP development, and workflow optimisation.
- Proven experience in developing policies, guidelines, and process manuals for government transformation projects.
- Experience in operating model design and process re‑engineering.
- Excellent PowerPoint and documentation skills.
- Ability to analyse large datasets and translate insights into practical improvements.
- Professional certification: CMA or FMVA.
Knowledge of Lean Six Sigma, process automation, or BPM tools.
Experience in the public sector operating model design and workflow digitisation.
Other QualificationsBachelor’s degree in business administration, Industrial Engineering, or related fields.
- Effective communication and stakeholder engagement skills.
Leading the design, documentation, and enhancement of business processes, standard operating procedures, and workflow frameworks within revenue optimisation programmes.
Developing operating models and organisational blueprints to standardise practices across government entities.
Preparing guideline manuals, policies, and visual process maps using PowerPoint and business process modelling tools.
Supporting transformation teams in aligning processes with financial and performance objectives.
Coordinating with client stakeholders to validate, test, and roll out the new procedures.
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