Business Development Consultant

Career Area:

Strategy

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live.

Together, we are building a better world, so we can all enjoy living in it.

We are looking for a Business Development Consultant to join our KSA District team working within the Europe, Africa, Middle East and Eurasia (EAME) Distribution division.

At Caterpillar, we’re committed to our customers, who build a better, more sustainable world with our products, services and solutions. We understand and show the value of why they should choose us. We’re exploring new ideas and opportunities –
innovating to discover the breakthroughs necessary for tomorrow’s growth. Through it all, we are one team – creating and delivering world-class products, services and solutions superior to the competition. Learn more about the Caterpillar Experience.

This team manages Cat® distribution across Europe, Africa, the Middle East, and Eurasia. The division provides clear guidance and support across all Cat® dealers in the region to ensure their strong performance and their execution of the segment growth strategies. The division also delivers superior customer experiences, profitable services growth, and industry leadership.

As a Business Development Consultant, you’ll drive strategic project execution in the district, working closely with consultants in the Distribution Center of Excellence, Distribution Strategy, Cat Digital, and Segment partners to support profitable growth for Caterpillar and dealer in the district. You will implement processes and manage projects through strong influencing skills.

This role is ideal for someone with experience in commercial, digital, strategy, service or marketing and looking to expand their skills. The role will be responsible to drive dealer specific product support operations improvement as well as advising on marketing, digital and sales initiatives and dealer/customer related strategies, systems and processes. The role should be able to leverage data and analytics to support logical thinking and decision making.

It is expected from the Business Development Consultant to demonstrate strong organizational skills with the ability to manage timelines, coordinate meetings, ensure timely follow‑up and manage end‑results.

• Bachelor’s degree
• Working knowledge of various Cat systems and processes
• Minimum of 5+ years’ experience in commercial, marketing or digital roles
• Fluency in Arabic is a plus
• Strong influencing and project management skills

• Travel Requirement: > 20% travel locally and within the region.
• Work Arrangement: This is a full‑time onsite role, with presence required five days a week at the Riyadh office.

• Facilitates creation of the 'right' products and services to resolve customer business issues.
• Fosters strong customer relationships via delivery on commitments, open communication, and ongoing feedback/improvement.
• Advices others on creating customer focused environments in various scenarios.
• Anticipates customer needs, focusing efforts to proactively meet needs and exceed customer expectations.
• Measures and observes customer satisfaction levels to ascertain and implement service improvement alternatives.
• Communicates and models the criticality of customer focus as an organizational strategy.

• Explains how own organization compares to others in the industry.
• Describes key products and services in the industry.
• Identifies key industry segments and associated characteristics.
• Names key industry players, leaders, and trendsetters.

• Applies an assigned technique for…