Product Manager - Banking Products

Employment:Full Time

• Manage the lifecycle of cash collection products, including Bulk Deposit Machines (BDM), and Cash Pickup Services, virtual Accounts…etc
• Analyze market trends and customer needs to enhance existing products and develop new solutions.
• Collaborate with technology teams to integrate digital and automation features into cash management solutions.
• Ensure product compliance with regulatory and security standards.

• Work closely with the sales team to promote cash collection solutions to corporate and SME clients.
• Provide product training and support to relationship managers and sales teams.
• Develop pricing strategies and value propositions to attract new customers.
• Engage in client meetings to present solutions and address queries.

• Oversee the deployment and maintenance of cash management products, ensuring smooth functionality.
• Coordinate with service providers, CIT (Cash-in-Transit) companies, and vendors for cash collection and deposit services.
• Monitor cash collection operations to optimize efficiency and reduce risks.
• Implement service improvements to enhance customer experience.

• Ensure adherence to internal policies, regulatory guidelines, and security standards.
• Work with compliance teams to conduct risk assessments for cash handling operations.
• Implement fraud prevention measures and monitor transactions for suspicious activity.

• Track product performance through key metrics such as transaction volumes, customer adoption, and revenue.
• Prepare reports on cash collection trends, service efficiency, and operational challenges.
• Recommend improvements based on data analysis and customer feedback.

• Minimum 4-5 years experience required in banking Products
• Proficient in MS Office, PowerPoint and Excel (mandatory)
• Strong written and verbal communication skills Arabic/English
• Excellent multitasking and problem-solving abilities
• Exceptional time-management skills