Senior Consultant

The Senior Consultant will be responsible for leading and delivering assigned consulting work streams for clients across the Kingdom of Saudi Arabia, aligning proposed solutions with Saudi Vision 2030, relevant national and sectoral strategies and the regulatory requirements of the client’s mandate, within the engagement scope and under the supervision of the Project Manager or Engagement Lead.

Daily tasks include diagnosing current-state maturity, developing strategic and operational plans, designing target operating models, organizational structures and governance, building service catalogs and process architectures, and designing performance measurement frameworks. The senior consultant will also guide and review the work of consultants and analysts, support the implementation of approved deliverables and contribute to proposals and the firm’s consulting methodologies.

• National and Institutional Context: Study the client’s mandate and strategic direction, analyze their linkage to Vision 2030 targets, Vision Realization Programs (VRPs) and relevant sectoral strategies, and determine their implications for development priorities and project deliverables.
• Current-State Diagnosis and Maturity Assessment: Analyze institutional documents, data and practices; conduct interviews, workshops and evidence collection; assess maturity and identify gaps, root causes and remediation priorities based on expected impact and feasibility.
• Strategic Planning: Analyze the internal and external environment and stakeholder requirements; develop vision, mission, objectives, priorities, initiatives and success measures, ensuring alignment with the client’s mandate and national directions.
• Strategy-to-Execution Translation: Cascade strategic objectives to organizational units and operational plans, defining initiatives, activities, responsibilities, deliverables, timelines and required resources, and support periodic plan reviews and updates.
• Operating Model Design: Document the current operating model and design the target operating model across services, value chains, capabilities, organization, governance, processes, resources, data, technology and performance, with clear design rationale and activation requirements.
• Organization and Governance Design: Develop organizational structures, unit mandates, roles, RACI and delegation of authority matrices, and decision-making and escalation mechanisms that resolve overlaps and clarify accountability and integration across units.
• Service Catalog Development: Inventory and classify services, develop service catalogs and service cards, define beneficiaries, service owners, eligibility requirements, delivery channels and target service levels, and analyze beneficiary journeys and improvement opportunities.
• Process Architecture: Build an integrated, multi-level process architecture guided by the APQC Process Classification Framework (PCF), tailored to the client’s business and linked to services and organizational units.
• Process Analysis and Procedure Development: Analyze end-to-end processes, identify duplication, bottlenecks and improvement opportunities, redesign processes and document procedures, including inputs, outputs, roles, controls, forms and integration points.
• Institutional Excellence Practices: Develop frameworks, methodologies and practices for excellence, continuous improvement and knowledge management; conduct assessments against the client’s adopted excellence models and convert results into improvement plans with clear owners, deliverables and success measures.
• Performance Management Framework: Design cascaded strategic and operational KPIs at entity, unit, service and process levels, and develop KPI cards defining formulas, data…