Client Services Executive

Responsibilities

• Act as the main point of contact for assigned clients.
• Manage day‑to‑day communication and ensure timely responses and approvals.
• Convert signed proposals into internal execution briefs and align with content, editorial, and production teams.
• Monitor deadlines and follow up proactively to ensure smooth delivery.
• Review deliverables before publishing to ensure accuracy in format, tagging, captions, and overall quality.
• Support in preparing mid‑campaign updates and final performance reports.
• Keep tracking sheets and documentation clean, updated, and organized.

• 1–3 years of experience in client servicing, account coordination, or digital media operations (agency or publisher background preferred).
• Strong communication and email etiquette.
• Excellent organization and time management skills.
• Ability to manage multiple live campaigns and follow structured processes.
• Understanding of social media publishing formats (Reels, Stories, Tik Tok, tagged content, boosting basics).
• A proactive mindset with strong follow‑up discipline and ownership mentality.