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Customer Success Mgr./ CSM Customer Service Rep HelpDesk/Support Bilingual

Customer Journey & Feedback Specialist

Job in Riyadh, Riyadh Region, Saudi Arabia
Listing for: RedBox SA
Full Time position
Listed on 2026-01-02
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Customer Service Rep, HelpDesk/Support, Bilingual
Salary/Wage Range or Industry Benchmark: 150000 - 200000 SAR Yearly SAR 150000.00 200000.00 YEAR
Job Description & How to Apply Below
A customer-focused organization in Riyadh is looking for a Customer Experience Specialist to capture and analyze customer feedback and insights. This role plays a critical part in improving service quality by managing customer escalations and collaborating with various teams. Ideal candidates should have 1-3 years of experience in customer experience or related fields and possess strong communication and organizational skills.

Benefits include private health insurance and a performance bonus.
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