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Customer Service Officer
Job in
Riyadh, Riyadh Region, Saudi Arabia
Listed on 2026-01-23
Listing for:
House of Measurement
Full Time
position Listed on 2026-01-23
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Responsibilities
- Handle customer inquiries via phone, email, and Whats App professionally
- Receive and follow up on customer requests, quotations, and complaints
- Coordinate with laboratory sections to track sample status and turnaround time
- Support sales and operations teams with customer-related data
- Update customer information and job status in CRM/LIMS systems
- Ensure high customer satisfaction and service quality
- Bachelor’s degree in Science (Chemistry, Microbiology, Food Science, or related field preferred)
- Very good command of English (spoken and written) – mandatory
- Ability to work independently in a remote environment
- Strong communication, organization, and follow-up skills
- Computer skills (MS Office, CRM experience is a plus)
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