Customer Service Representative/ممثل خدمة عملاء
Job in
Riyadh, Riyadh Region, Saudi Arabia
Listed on 2026-01-26
Listing for:
SolexPlus
Full Time
position Listed on 2026-01-26
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support, English Customer Service
Job Description & How to Apply Below
Key Responsibilities
- Provide exceptional customer service to clients and customers via phone, email, and chat
- Answer customer inquiries and resolve complaints in a timely and professional manner
- Escalate complex issues to the appropriate team members for resolution
- Maintain accurate and detailed records of customer interactions and transactions
- Stay up-to-date on client products, services, and policies to effectively assist customers
- Handle high call volumes while maintaining quality and efficiency
- High school diploma or equivalent; college degree preferred
- Excellent communication skills, both written and verbal
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