Engagement Associate
Job in
Riyadh, Riyadh Region, Saudi Arabia
Listed on 2026-02-02
Listing for:
Peergrowth Consultancy Co.
Full Time
position Listed on 2026-02-02
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Event Manager / Planner, Bilingual, Client Relationship Manager
Job Description & How to Apply Below
We are seeking a dynamic and personable Engagement Associate to join a leading business services provider in Riyadh, KSA. The ideal candidate will play a key role in supporting local operations, ensuring seamless daily activities, and delivering an exceptional client experience. This role requires strong interpersonal skills, attention to detail, and a proactive, customer-focused mindset.
Key Responsibilities- Welcome and assist clients and visitors with professionalism and warmth.
- Build and maintain strong client relationships.
- Oversee daily operational tasks to ensure service excellence.
- Provide a superior, customer‑centric experience at all touch points.
- Maintain a high level of alertness and professionalism at the reception/front desk, anticipating client and guest needs.
- Handle telephone calls in a professional and efficient manner with a clear, positive tone.
- Manage client check‑in and check‑out processes.
- Engage in up‑selling and cross‑selling opportunities to maximize revenue.
- Previous experience in hospitality, real estate, or customer service.
- Strong communication and organizational skills.
- Detail‑oriented with the ability to multitask effectively.
- Proactive, polished, and professional demeanor.
Position Requirements
10+ Years
work experience
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