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Bilingual Customer Service Rep Customer Success Mgr./ CSM HelpDesk/Support

CX-Driven Customer Service Training Specialist

Job in Riyadh, Riyadh Region, Saudi Arabia
Listing for: PULSE
Full Time position
Listed on 2026-02-08
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Customer Service Rep, Customer Success Mgr./ CSM, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 150000 - 200000 SAR Yearly SAR 150000.00 200000.00 YEAR
Job Description & How to Apply Below
A training and development organization based in Saudi Arabia is looking for a Customer Service Training Specialist to enhance customer service excellence in customer-facing teams. This role involves designing and implementing training programs, utilizing adult learning principles, and assessing skill gaps to improve service delivery. The ideal candidate will have proven experience in customer service training and a solid understanding of coaching and facilitation techniques, aiming to drive effective customer experiences.
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