Collections Supervisor
Job in
Riyadh, Riyadh Region, Saudi Arabia
Listed on 2026-02-15
Listing for:
Ebra | إبراء
Full Time
position Listed on 2026-02-15
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Customer Success Mgr./ CSM
Job Description & How to Apply Below
To manage outbound and inbound customer communications related to overdue payments, ensuring timely collections while maintaining high standards of customer service and compliance.
Requirements- Maximum of 3 years of experience
- Contact customers via phone, email, or approved channels regarding overdue accounts
- Explain outstanding balances, payment terms, and available repayment options clearly
- Negotiate payment arrangements
- Update customer records accurately in the system after each interaction
- Follow approved scripts, compliance guidelines, and collection procedures
- Handle customer inquiries, complaints, and escalations professionally
- Achieve assigned collection targets and service KPIs
- Escalate high-risk or complex cases to the supervisor when required
- Maintain confidentiality and data privacy at all times
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×