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HelpDesk/Support Customer Service Rep

Rider Support Lead — CX & Operations Coach

Job in Riyadh, Riyadh Region, Saudi Arabia
Listing for: CreditNinja - KMD Partners, LLC
Full Time position
Listed on 2026-04-16
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 150000 - 200000 SAR Yearly SAR 150000.00 200000.00 YEAR
Job Description & How to Apply Below
A logistics and support company in Riyadh is seeking a Rider Support Supervisor to manage the Rider Support team and ensure high-quality customer service. Key responsibilities include supervising agents, handling technical escalations, and improving overall rider satisfaction. The ideal candidate should have a Bachelor's degree in Business Administration or Logistics, 2–4 years of experience in customer support, and excellent communication skills in both Arabic and English.

The position offers an opportunity for career growth in a dynamic environment.
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