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Customer Care Team Leader: Elevate Satisfaction & SLAs

Job in Riyadh, Riyadh Region, Saudi Arabia
Listing for: Enjaz
Full Time position
Listed on 2026-05-21
Job specializations:
  • Customer Service/HelpDesk
    Client Relationship Manager, Customer Success Mgr./ CSM
  • Management
    Client Relationship Manager
Salary/Wage Range or Industry Benchmark: 200000 - 300000 SAR Yearly SAR 200000.00 300000.00 YEAR
Job Description & How to Apply Below

Enjaz is seeking a Team Leader for Customer Care in Riyadh. You will ensure excellent customer satisfaction by managing complaints and feedback while developing strategies to enhance service offerings. The ideal candidate will have a Bachelor's degree, excellent communication skills, and 4-6 years of experience in a relevant field.

This role requires supervision of customer satisfaction metrics and coordination across various departments to ensure high service standards.

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