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Live Chat Team Lead — Customer Care Excellence
Job in
Riyadh, Riyadh Region, Saudi Arabia
Listed on 2026-05-31
Listing for:
Mrsool Technology
Full Time
position Listed on 2026-05-31
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Mrsool Technology in Saudi Arabia is seeking a proactive Customer Care Team Lead to join their Live Chat support team. You will lead, coach, and support a team of agents to ensure high-quality interactions and service.
The ideal candidate will have a strong background in Customer Care, excellent communication skills in Arabic and English, and proven leadership experience. This role involves monitoring performance metrics and providing real-time support.
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