Operations Specialist
Job in
Riyadh, Riyadh Region, Saudi Arabia
Listed on 2026-06-04
Listing for:
Morni | مرني
Full Time
position Listed on 2026-06-04
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep, Office Administrator/ Coordinator, Bilingual
Job Description & How to Apply Below
Operations Specialist supports daily operational execution by handling dispatch coordination, service tracking, issue logging, and team communication. This is a hands‑on role suited for someone who thrives on real‑time task handling, fast decision‑making, and continuous learning. You’ll work closely with dispatchers, customer support, and field teams to ensure smooth service flow and accurate reporting.
- Monitor live service operations and assist with follow-ups and field coordination
- Log service statuses, update trackers, and flag delays or incomplete tasks
- Support the dispatch team with real‑time task updates and communication
- Handle internal follow‑ups with fleet or customer support on service status
- Assist in preparing shift handovers, daily summaries, and basic reports
- Escalate operational challenges to the Sr. Ops Specialist or Team Lead when needed
- 0‑2 years of experience in operations, logistics, or customer service
- Fluent in Arabic; basic English preferred
- Strong attention to detail and ability to multitask
- Tech‑savvy with basic Excel or Google Sheets knowledge
- Good communication and a team‑first mindset
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