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Service Desk Analyst – Issue Resolution & SLA Expert

Job in Riyadh, Riyadh Region, Saudi Arabia
Listing for: DXC Technology
Full Time position
Listed on 2026-06-06
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support
  • IT/Tech
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 150000 - 200000 SAR Yearly SAR 150000.00 200000.00 YEAR
Job Description & How to Apply Below
Position: 24/7 Service Desk Analyst – Issue Resolution & SLA Expert

DXC Technology is seeking a customer support representative in Riyadh to provide support and communication with clients. Responsibilities include opening and tracking service tickets, handling inquiries, and managing client relationships efficiently.

The ideal candidate will have a bachelor's degree in IT or computer science, be fluent in both English and Arabic, and possesses strong problem-solving skills. This position offers an opportunity to enhance operational efficiency and adhere to service level agreements.

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