More jobs:
Customer Experience & Loyalty Lead
Job in
Riyadh, Riyadh Region, Saudi Arabia
Listed on 2026-06-06
Listing for:
Al Majed Oud.co
Full Time
position Listed on 2026-06-06
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Al Majed is seeking a Customer Service & Loyalty Program Supervisor based in Riyadh. This role involves leading the customer service team to ensure exceptional support while managing and enhancing the company’s loyalty program to increase customer retention. The ideal candidate should possess strong leadership skills, experience in customer service, and proficiency in both English and Arabic.
The position requires a Bachelor’s degree and 3-5 years of relevant experience, including at least 2 years in a supervisory role. Knowledge of CRM platforms like Salesforce or Zendesk is essential.
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