Investor Relations Trainee

Job description

• Build and maintain client trust by delivering excellent customer service and providing accurate and transparent information at all times.
• Improve the overall customer experience by continuously learning about challenges and finding the best possible ways towards growth.

• Responding to inquiries and handling complaints by providing appropriate solutions via phone, email, live chat.
• Listening to customer concerns patiently, resolving issues efficiently and professionally and escalating problems to the appropriate departments when necessary.
• Updating customer information in the system.
• Preparing relevant reports and sharing them with higher management.

Work Area:
Riyadh

Experience:

Fresh Graduate

Trainee period: 6 Months

Qualification:

Bachelor's Finance, business and administration.