Insurance CX & Mystery Shopping Specialist
Job in
Riyadh, Riyadh Region, Saudi Arabia
Listed on 2026-06-23
Listing for:
Applus+ Asia Middle East and Africa
Full Time
position Listed on 2026-06-23
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Retail Associate/ Customer Service, Bilingual
Job Description & How to Apply Below
Applus+ Asia Middle East and Africa is looking for a Customer Experience & Mystery Shopping Specialist to enhance customer experience assessments in the insurance sector. The role involves designing mystery shopping scenarios, analyzing customer journeys, and ensuring adherence to regulatory requirements.
Ideal candidates should hold a Bachelor's degree in a related field, possess strong analytical skills, and have experience in mystery shopping and compliance assessments. Fluency in Arabic and English is preferred.
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