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Enterprise Customer Success Lead
Job in
Riyadh, Riyadh Region, Saudi Arabia
Listed on 2026-07-10
Listing for:
InnovationTeam
Full Time
position Listed on 2026-07-10
Job specializations:
-
Customer Service/HelpDesk
Bilingual
Job Description & How to Apply Below
Innovation Team in Saudi Arabia is seeking a Customer Success Officer in Operations to own client relationships end-to-end, ensuring fast issue resolution and long-term account health.
You will act as the escalation bridge, deliver reporting and analytics, manage multiple stakeholders, and drive improvements while maintaining SLA compliance in a fast-paced IT environment. The role requires bilingual Arabic and English, strong analytical skills, and a proactive, ownership-driven mindset.
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