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Customer Care Specialist — SaaS & E‑commerce

Job in Riyadh, Riyadh Region, Saudi Arabia
Listing for: Zid | زد
Full Time position
Listed on 2026-07-14
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 - 90000 SAR Yearly SAR 60000.00 90000.00 YEAR
Job Description & How to Apply Below
Position: Customer Care Specialist — SaaS & E‑commerce Support

Zid is seeking a Customer Care professional in Saudi Arabia to help merchants, solve problems, and deliver exceptional experiences across chat, email, and social channels. You’ll join a fast-growing tech company powering retail success in the Kingdom.

You’ll collaborate with Product, Tech Support, and Operations, resolve issues promptly, document cases in CRM, and contribute to continuous improvement while maintaining high service quality and customer satisfaction.

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