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Senior Call Center Leader On-Site
Job in
Riyadh, Riyadh Region, Saudi Arabia
Listed on 2026-07-23
Listing for:
Marcomarabia
Full Time
position Listed on 2026-07-23
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Marcomarabia is seeking a Senior Call Center Manager to oversee Riyadh-based call center operations. The role requires leading teams, optimizing processes, and delivering exceptional customer service across channels.
You will drive KPI performance, coach supervisors, and collaborate with IT partners to implement CRM and IVR improvements, while maintaining compliance and high engagement across the department.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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