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Financial Customer Care Advisor — Debt

Job in Riyadh, Riyadh Region, Saudi Arabia
Listing for: Ebra | إبراء
Full Time position
Listed on 2026-07-26
Job specializations:
  • Customer Service/HelpDesk
    Bilingual
  • Finance & Banking
Salary/Wage Range or Industry Benchmark: 54000 - 90000 SAR Yearly SAR 54000.00 90000.00 YEAR
Job Description & How to Apply Below
Position: Financial Customer Care Advisor — Debt Support

Ebra | إبراء seeks a Financial Customer Care Advisor to be the first contact for debtors on our platform, delivering respectful, compliant, and effective support across Whats App, voice AI, SMS, and email.

You will assist with login and identity verification, explain payment options, document interactions in CRM, and escalate issues to compliance or legal when needed. Fluency in Arabic and English is required, with excellent communication skills in a fast-paced, tech-enabled environment.

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