Rental Agent

Location

Riyadh, Saudi Arabia

• Customer Service & Support
• Retail & E-commerce
• Operations & Supply Chain

A leading company in the automotive and mobility services sector is seeking a Rental Agent to join its team in Riyadh. The successful candidate will be responsible for handling vehicle rental requests, supporting customers throughout the rental process, completing rental documentation, and helping ensure efficient branch operations and a high-quality customer experience.

This opportunity is specifically announced for national cadres and is suitable for candidates with experience in car rental, customer service, or related customer-facing roles. Strong communication skills, English proficiency, organizational ability, and a professional approach to customer interactions are important for success in this position.

The role provides opportunities for career growth and professional development within the automotive rental and mobility services industry. Employees can strengthen their customer service, rental operations, communication, and administrative skills through practical experience, workplace training, and continued professional development.

• Receive customers and handle vehicle rental requests professionally.
• Explain available rental options, services, terms, and conditions to customers.
• Complete rental procedures and lease contracts accurately.
• Verify required customer information and documentation.
• Provide a high standard of customer service throughout the rental process.
• Respond to customer inquiries, feedback, and service requests efficiently.
• Coordinate with relevant departments to ensure smooth vehicle delivery and collection.
• Follow up on bookings and customer requests.
• Update rental and customer information in accordance with approved procedures.
• Support efficient day-to-day branch rental operations.
• Contribute to achieving branch performance objectives.
• Maintain strong customer satisfaction and service standards.

• Previous experience in car rental or customer service is preferred.
• Proficiency in spoken and written English.
• Excellent communication and customer service skills.
• Ability to interact professionally with different customer segments.
• Strong organizational and follow-up skills.
• Ability to work effectively as part of a team.
• Professional approach to customer interactions and service delivery.
• Ability to manage multiple customer requests and rental procedures efficiently.
• Availability to join and start work immediately.

The original job announcement does not specify a salary or detailed compensation package.

The position provides opportunities for career growth and professional development within the automotive and mobility services sector. The successful candidate can develop practical expertise in customer service, vehicle rental operations, contract administration, branch operations, and customer relationship management.

Workplace training and continued skill development can help support long-term progression into senior customer service, rental operations, branch coordination, and related mobility service roles.