Customer Service Team Lead & Performance Coach
Job in
Riyadh, Riyadh Region, Saudi Arabia
Listed on 2026-08-22
Listing for:
Confidential
Full Time
position Listed on 2026-08-22
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Customer Success Management
Job Description & How to Apply Below
Confidential is seeking a Customer Service Supervisor to lead our customer support operations in Riyadh. The role focuses on ensuring high service quality, managing the team, monitoring KPIs, and driving performance to meet established standards.
You will oversee call center activities, handle escalations professionally, and collaborate with cross-functional teams to resolve issues promptly and compliantly under PDPL guidelines.
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