Debt Collector ​/ Debt Collection Customer Service

Location

Riyadh, Saudi Arabia

• Customer Service & Support
• Banking & Insurance
• Finance & Accounting

A Debt Collector / Debt Collection Customer Service position is available in Riyadh, Saudi Arabia, for a professional with experience in debt collection and knowledge of vehicle insurance. The role focuses on following up on outstanding amounts, communicating with customers, handling collection-related inquiries, and supporting efficient resolution of customer cases.

The successful candidate will contribute to collection performance while maintaining professional customer relationships and service quality. This position provides opportunities to strengthen skills in debt collection, customer relationship management, negotiation, insurance-related processes, and problem-solving, supporting long-term career growth within financial services and customer operations.

• Follow up with customers regarding outstanding and due amounts.
• Communicate professionally with customers regarding collection matters.
• Monitor collection procedures and update customer information and case statuses.
• Handle customer claims and collection-related inquiries.
  
  Coordinate with relevant departments to ensure efficient case resolution.
• Maintain accurate customer records and collection updates.
• Apply effective negotiation and follow-up techniques when dealing with customers.
• Work toward assigned business and collection targets.
• Maintain service quality and professional customer relationships.
• Support a positive customer experience while achieving collection objectives.

• Previous professional experience in debt collection.
• Knowledge and practical experience related to vehicle insurance.
• Strong communication and customer service skills.
• Ability to follow up effectively on collection cases.
• Strong negotiation, follow-up, and problem-solving skills.
• Ability to maintain professional relationships with customers.
• Commitment to service quality and business objectives.
• Serious, responsible, and target-oriented approach.
• Ability to work effectively with relevant internal departments.

Salary and compensation details have not been provided for this position.

The role offers professional development through practical experience in debt collection, customer service, vehicle insurance, claims handling, negotiation, and case management. Successful performance may support career progression within debt collection, insurance operations, customer service, financial services, and related business functions.

Specific employee benefits, training programs, and certification support have not been specified in the provided job description.