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Customer Experience Leader: Team & Escalations
Job in
Riyadh, Riyadh Region, Saudi Arabia
Listed on 2026-08-28
Listing for:
Confidential
Full Time
position Listed on 2026-08-28
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Job Description & How to Apply Below
Confidential in Saudi Arabia seeks a Customer Relations Manager to lead the customer service team and ensure an outstanding customer experience. You will oversee escalations and drive service quality improvements across channels.
The role requires strong leadership, excellent communication, and hands-on experience with CRM systems. Fluency in English is essential, with Arabic as an advantage;
Saudi work environment and regional compliance apply.
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