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Claims & Refunds Specialist: Customer Advocate
Job in
Riyadh, Riyadh Region, Saudi Arabia
Listed on 2026-08-29
Listing for:
NICE ONE | نايس ون
Full Time
position Listed on 2026-08-29
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
NICE ONE | نايس ون in Riyadh seeks a detail-oriented Specialist, Customer Claims & Refunds to manage refunds, returns, and related inquiries. You will review documents, assess eligibility, process refunds, and communicate updates to customers.
You will collaborate with Finance, Operations, and Quality to resolve cases, monitor SLA adherence, and maintain precise case records while protecting data privacy and security.
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