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Strategic Customer Success Manager Retention
Job in
Riyadh, Riyadh Region, Saudi Arabia
Listed on 2026-08-29
Listing for:
Jisr
Full Time
position Listed on 2026-08-29
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management
Job Description & How to Apply Below
Jisr seeks a Customer Success Manager to own a portfolio of Mid-Market and SMB customers, serving as the trusted contact from post-activation through renewal. You will drive retention, adoption, and measurable value while executing structured engagement plans and leading QBRs and health checks.
You will proactively identify risks and expansion signals, working with Activation, Support, Product, Sales, and Finance to deliver a seamless customer journey and protect revenue across your book.
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